Frequently Asked Questions
Everything you need to know about shopping at The Knights Armoury
How do I determine the correct size for my apparel?
We provide a comprehensive size guide on every product page. Since our modern-medieval styles vary in fit, we recommend measuring your chest and waist to compare against our specific garment dimensions for the perfect fit.
What is your shipping policy for international orders?
The Knights Armoury ships worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and local customs processing.
How should I care for my high-quality fabrics and hardware?
To preserve the integrity of our signature metal accents and premium fabrics, we recommend hand washing or using a delicate cold cycle. Always air dry your garments and avoid direct ironing on any metallic or leather detailing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. If you need a different size or style, our exchange process is seamless and free of charge for domestic customers.
Are your materials ethically sourced?
Yes, we pride ourselves on ethical craftsmanship. All our leather alternatives and textiles are sourced from suppliers who adhere to strict fair labor practices and environmental sustainability standards.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.